Culture Building Role and Purpose of Feedback
This course explores the role of feedback in organizational culture building, the types of feedback and the best practices in giving and receiving feedback.
Course overview
Giving and receiving feedback is an integral contributor to a more inclusive workplace culture. What is feedback? It is the process of offering insight into someone’s behavior, actions or beliefs. Done right, giving and receiving feedback can help foster a culture of learning and openness in the workplace. It can also bring new insight around cultural differences in behaviors, beliefs, attitudes, and perspectives. And when everyone feels heard, valued, and included, it brings greater job satisfaction.
Topics covered
- Your Relationship with Conflict
- Feedback and Conflict
- The Four Feedback Quadrants
- Racializing Feedback
- High Self vs Low Self
- Giving Feedback from the High Self
- Receiving Feedback from the High Self